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Privacy Policy

Last updated: August 1, 2026

This Privacy Policy explains how IstanbulPass ("we", "us", "our") collects, uses, and protects information when you visit museumpassistanbul.net (the "Site"). By using the Site, you agree to the practices described here.

1. Information We Collect

We collect two general categories of information:

  • Information you provide directly, such as your name and email address if you contact us through email or a form on the Site.
  • Information collected automatically, including your IP address, browser type, device type, pages visited, referring site, and approximate location, gathered through cookies and analytics tools as described below.

2. Cookies and Similar Technologies

The Site uses cookies and similar technologies to remember your language preference, measure traffic and site performance, and track which outbound links (including affiliate links) you click. You can disable cookies in your browser settings, though some parts of the Site may not function as intended without them.

3. Affiliate Links and Third Parties

Many links on this Site, including links to museum passes, tours, and accommodations, are affiliate links. If you click one and make a booking, we may earn a commission from the partner (such as a tour operator, pass provider, or booking platform) at no extra cost to you. When you click an affiliate link, information such as your click and referral source is shared with that third party in order to attribute the booking to us. We do not control and are not responsible for the privacy practices of these third-party sites once you leave museumpassistanbul.net.

4. How We Use Your Information

  • To operate, maintain, and improve the Site
  • To respond to inquiries sent to our contact addresses
  • To understand which content and passes are most useful to visitors
  • To detect and prevent fraud, abuse, or security issues

5. Data Sharing

We do not sell your personal information. We share limited data with analytics providers, hosting infrastructure, and affiliate partners strictly as needed to operate the Site and process referrals, as described above.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain analytics data in aggregated or anonymized form for as long as it remains useful for improving the Site, and we retain direct correspondence (such as emails) only as long as needed to resolve your inquiry.

8. Children's Privacy

The Site is not directed at children under 16, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

10. Contact Us

Questions about this Privacy Policy can be sent to info@museumpassistanbul.net.